DEALING WITH DIFFICULT PERSONALITIES

Over the years, management theory has evolved from the promotion of competitive work environments to the development of cooperative ones. As part of this, businesses have put an ever-increasing emphasis on team building for improved organizational results. This course is meant to equip participants with skills to build and lead an effective team for organizational success.
PRICE
105,000.00

Start

February 3, 2020 - 9:00 am

End

February 28, 2020 - 4:00 am

Address

LAGOS | ABUJA | PORTHARCOURT | KANO   View map

In organizations there are people whose personality, behaviour, attitude, work habits or other characteristics present an occasional or frequent challenge for those around them. This course is designed using classroom lecture and workplace scenarios to provide participants with practical tools and skills to handle difficult people and challenging situations in the workplace

Content:

  • Personality: Meaning, Importance and Typology
  • How to Respond to Behavioural Styles
  • Understanding Reciprocal Relationship Model
  • Developing Listening Skills
  • Emotional Intelligence Techniques
  • Mastering Assertive Communication Techniques

Who Should Attend

HODs, Managers, Supervisors, Officers, Frontline Personnel, Receptionists e.t.c.

YEAR LAGOS ABUJA PORT HARCOURT KANO
2020 February

3-7

February

10-14

February

17-21

February

24-28

October

5-9

October

12-16

October

19-23

October

12-16

Duration:        5 Days

Fee:                 Members                                                                    –           N105,000.00

Non- Members                                                            –           N115,000.00

Employees of TETFUND approved Institutions           –           N100,000.00

Registration is online, by writing, SMS, e-mail or telephone indicating the name(s) of your nominee(s) and the course(s) of interest, at least five working days before the programme.

Payment is by cash deposit, bank draft, or electronic transfer to the Nigerian Institute of Management Zenith Bank Account No 1010341253, e-payment Sort Code 05750013.

This course is also available for e-learning

For registration and further enquiries:

Lagos:                         Jide                 08052597232              [email protected]

Abuja:                          Emeka           08052597211              [email protected]

Port Harcourt:             Adeyinka     08052597224              [email protected]

Kano:                           Ahmed           08052597230              [email protected]

MORE DETAIL

Phone

08052597232

Email

[email protected]